Privacy Policy

We value your privacy and are committed to protecting your personal data. Our approach to handling your information is straightforward and transparent. We do not store any of your payment details on our system, ensuring that your financial information remains secure. Furthermore, we do not share your personal data with third parties unless we have obtained your explicit consent. When it comes to communication, we will only contact you with updates or offers that are highly relevant to you. Additionally, you will always have a simple and clear option to unsubscribe from our mailing list at any time.

Cookie Policy

By clicking "Accept" on the cookie banner and continuing to use Lakeland Cleaners Ltd's website, you consent to our use of cookies, analytics tracking, and ad targeting technologies. These tools enhance your browsing experience and ensure our website functions effectively. If you disable cookies in your browser settings, some features of our website may not work as intended.

Cookies are small text files containing an identifier (a string of letters and numbers) that are sent by a web server to a web browser. The browser stores the cookie and sends it back to the server with each page request, enabling certain website functionalities. Cookies may be necessary for certain website functionalities, such as maintaining items in your shopping basket. By allowing cookies, you enable us to measure website performance and provide a seamless user experience.

Security and GDPR Compliance

Our website uses SSL encryption to secure all personal data submitted through forms. You can verify this by checking for the padlock icon in your browser's address bar. Data may be stored securely in Tier III data centres located in the UK or the United States, and on password-protected devices and servers. We will never sell, distribute, or publish your personal data. All reasonable steps are taken to ensure the security of your information. We will never request sensitive information via email. Any sensitive data we collect is stored in accordance with the Data Protection Act.

Your Rights Over Your Data

Under GDPR, you have the following rights:

  1. Access Your Data: Request a copy of the personal data we hold about you using our secure Contact Form.

  2. Data Rectification: Update your information if it is inaccurate using our secure Contact Form.

  3. Right to Erasure: Request the deletion of your personal data using our secure Contact Form, except for data we are legally required to retain.

  4. Data Portability: If applicable, request a copy of your data in a structured, machine-readable format.